Love the listening course and the routine card printables and listening workbook so far. Listening has been our biggest challenge lately. My son was flat out just ignoring our voices. I started implementing the strategies yesterday and it was such smooth sailing all day long. Not only that, but the empathy statements and “turning a no into a yes” actually had my three year old saying “okay, mom” happily and complying right away without fighting or tears, by the end of the day! And it has worked wonders for my mood and frustration level when the arguing and tears are not averted. Trying to keep the 5:1 ratio has made me realize what a bad habit I’d fallen into. It becomes so easy to give commands and warnings and issue no’s, that you forget to take notice of the good! I feel so much better, as a mom, now that I’m intentionally encouraging my kid for his strengths. Thank you so much!